The only reason I’m giving 1 star is because of the few employees that are actually very kind and professional.  My experience with this employee that most always wears a sweatshirt, dirty blond hair, deep voice, and thinks she owns the place was absolutely horrific.  She belongs with guards at the local prison.  First off why is there medical marijuana sitting out on a counter with lowered prices on there? Right in front of everyone so automatically you want to look at it and see what type of strain it is I was told I could not touch it because it’s medicine well if I can’t touch it then please put a sign there. Do not touch or maybe put it away on the shelf where you can see it from behind, but can’t touch it. The employee was extremely rude when she said it, but this is not my first encounter with her.  When I encountered her ugliness prior, she was very snippy and Kurt with me when I wanted to find a better deal and use my five dollar off coupon no facial expression nothing just flat. She also asked for my date of birth twice and I told her I had already stated that in the beginning and it’s almost like she’s, I am the only one that she gives problems too. I deal with a chronic illness. It’s called leukemia and I utilize medical marijuana to help with my bone pain. Unfortunately, the store is very convenient as far as location for me. But I will not be back based on her still being there. She’s rude and a very unhappy person and every single time. I’m called back there. I have to be stuck with her. Thank you for the opportunity, but I will not be back.

I received an email in my business account, and instead of forwarding it to my personal Gmail, I took a screenshot. I realize now that I should have been more prepared, but the screenshot clearly showed my email address at the top.

When I was brought to the counter, I experienced a wave of social anxiety and completely froze up. I couldn’t even figure out how to log into my business email in that moment. My anxiety is one of the main reasons I consume cannabis, along with other prescriptions from my psychiatrist. It’s also why I usually choose delivery from any dispensary, because in-person interactions can be extremely overwhelming for me.

I understand the associate was just doing her job, but it was clear I wasn’t trying to scam anyone. I could have easily paid for the product if needed. The whole interaction really shook me, and because of my mental health struggles, I panicked and left. I honestly didn’t think presenting the screenshot would be an issue, and when it became one, I was hoping for a little understanding.

I’ve been a loyal customer for the past five years and have spent a lot of money there. If you pull up my account you'll see that I've spent thousands over the years. I was genuinely excited to finally receive something complimentary. It made me think, what a great dispensary. It also got me back through the door after taking a two-month break following a disappointing jar that made me hesitant to return.

Unfortunately, I left empty-handed and feeling disheartened.

Worst service at this  location.  Came in for a promotion and they limited it.  The manager can't comprehend their own advertising.  Also John G is worthless as a sales person.  Full of excuses with no action.  He refused to provide managers name.  This location 2ill not get my business again!

Terrible Trulieve location. No organization when it comes to the waitlist. No communication just kick people off the list without calling their name. They do everything differently then any other Trulieve. With so many other great Trulieves in the area I 100 percent wont be back to this location.

Fast & friendly...but watch out for the Summer Savings RIP OFF!! I've been coming here, loyally, all summer...filling out my punch card...only to be told that I can't even use the card on vapes because they're technically "on sale"...which they ALWAYS ARE...which means my Summer Savings card is useless!! What a rip off!