Not gonna lie, I’m not an expert when it comes to this kind of stuff, but every time I come to Cookies, Jose really takes the time to explain everything I need to know in a way that makes sense. I’ve learned a lot just from talking to him. The quality here is amazing. Everything I’ve tried has been top notch. The Skywalker especially was fire. Definitely recommend asking for Jose if you want someone who’s patient, knowledgeable, and genuinely helpful.

I had such a great experience at Cookies in Miami thanks to Omar! He was super friendly, knowledgeable, and went out of his way to make sure I got exactly what I needed... It’s not every day you get that kind of attentive, positive service. He made the whole visit smooth and enjoyable — definitely a reason to come....

Cookies on Bird Road is hands down one of the best dispensaries I’ve ever been to! Julia and Carlos were absolutely amazing! super friendly, knowledgeable, and patient. They really took the time to walk us through everything, gave great recommendations, and hooked us up with a bunch of awesome sales. The vibe in the store is chill, welcoming, and professional. You can tell they genuinely care about the customer experience. I’ll definitely be coming back here :) thanks again Julia and Carlos for making the visit such a great one!

Speaking about store experience, no product review (yet). This place was great. From the ease of ordering/paying online, to the deals and promotions available. Jose assisted me and not only was he friendly, but he gave great suggestions and hooked me up with my first visit reward (which is very generous). This place is a little out of the way for me, but definitely worth coming back for experience alone. Thanks again, Jose.

Juan was absolutely incredible during my visit. From the moment I walked in, he was warm, personable, and genuinely kind. He went above and beyond to help me find exactly what I needed and even hooked me up with some great discounts. You can tell he cares about the customer experience and takes pride in what he does. It’s rare to find someone so helpful and professional — I’ll definitely be coming back because of him! It is my Birthday and made it so special! We need more people like Juan in Customer service.